ERPOps is built for your team — whoever you are
Whether you're an ERP Administrator keeping integrations running, an HR Director protecting employee data, a Finance Controller closing the books, or an IT Help Desk manager triaging 2am calls — ERPOps was built for you.
ERP Administrator
PeopleSoft · Workday · Oracle · SAP
You're the one who gets paged. ERPOps makes sure the page never comes.
Friday night, 11pm
PeopleSoft payroll batch fails at record 18,441 of 40,000. ERPOps AI identifies the constraint violation, links it to the last schema change, and has the fix ready before you finish reading the alert.
- AI root-cause analysis in minutes, not hours
- One-click playbook execution for known failure patterns
System Integrator
Middleware · API Gateway · ESB · iPaaS
You built the integrations. ERPOps makes sure they keep running.
Multi-system integration health
Akana gateway degrading. MuleSoft flows backing up. IICS pipelines running 40% slower than baseline. ERPOps surfaces all three simultaneously before any downstream system feels the impact.
- 21+ gateway types monitored out of the box
- Real-time connector health across your entire integration landscape
HR Administrator & Benefits Manager
HCM · Payroll · Benefits · Leave Management
You're responsible for every employee's data. ERPOps never touches it.
Open enrollment — 3 weeks, 12,000 employees
Benefits data syncing every 4 hours to 6 carriers. A carrier endpoint degrades at midnight. ERPOps detects within 60 seconds, shows which records are in the retry queue, and runs the catchup playbook — without waking your team.
- PII masked before any data reaches our AI engine
- HIPAA BAA available — we watch the pipe, not the water inside it
Finance Director & Controller
GL · AP · Month-End Close · Budget Sync
Your books close on time because your integrations don't fail quietly.
Month-end close — 3 days left
847 journal entries stuck between PeopleSoft and Oracle GL. ERPOps detects the timeout, identifies the stuck batch, triggers the retry sequence, and closes the books before the auditors arrive.
- Detect GL posting failures before the close deadline
- AI Copilot answers accounting policy questions from your own documents
IT Help Desk Manager
L1 · L2 · L3 ERP Support
Your L1 staff resolve in 15 minutes what used to take L3 engineers 4 hours.
Overnight shift, L1 technician on duty
Ticket: 'PeopleSoft is slow and some users can't log in.' Without ERPOps: escalate to L3, 4-hour resolution. With ERPOps: AI identifies application server pool utilization at 94%, LDAP degradation since 09:14, and provides the restart sequence. Resolved in 15 minutes.
- AI Copilot gives every staff member L3 knowledge on demand
- Your runbooks and SOPs queryable in plain language
Compliance Officer & Internal Auditor
SOC 2 · HIPAA · FISMA · GDPR · Internal Audit
Every action, every change, every resolution — documented and exportable.
Annual audit preparation
Auditor asks: 'Show me every change made to integration configurations in the last 12 months, who made them, and what the business justification was.' ERPOps: export the full audit trail in 30 seconds, filtered by resource type, date range, and user.
- Comprehensive audit trail of every action across your ERP environment
- HIPAA BAA, GDPR DPA, and SOC 2 documentation available
Federal Agency CIO & Program Manager
State Dept · HHS · Census · FISMA · FedRAMP
Built by someone who's been in federal ERP environments for 30 years.
Agency payroll — 8,000 federal employees
Biweekly payroll integration fails Thursday night. FLSA late payment liability if not resolved by Friday posting window. ERPOps AI identifies the root cause, surfaces the fix, and keeps 8,000 employees paid on time — and your agency out of compliance risk.
- US-region hosting and FedRAMP roadmap documentation available
- Pre-completed federal security questionnaire responses (SCA, RMF, ATO)
ERP Project Manager & Implementation Lead
Go-live · Parallel Run · Cutover · Post-Production Support
Go-live confidence. Parallel run visibility. Post-production peace of mind.
Workday go-live — parallel run period
Running Workday and legacy ERP simultaneously during a 6-week cutover. Data sync diverging between systems. ERPOps monitors both in real time, quantifies the data parity gap, and gives your team the evidence for a confident go/no-go decision — instead of a spreadsheet comparison at midnight.
- Monitor legacy and new ERP simultaneously during transition
- AI Copilot for your team to query implementation runbooks and SOPs
"If your job involves keeping an ERP system running — and you've ever been paged at 2am because an integration failed — ERPOps was built for you."
— Peter Okoobo, Founder, ERPOps AI Copilot
30 years · PeopleSoft · Workday · Oracle · State Dept · HHS · Census Bureau · NY State ITS
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